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Aftersales Manager

The Recruitment Solution
Posted 16 days ago, valid for 7 days
Location

Norwich, Norfolk NR1 3FS, England

Salary

£50,000 - £55,000 per annum

Contract type

Full Time

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Sonic Summary

info
  • A dynamic and expanding dealer group is seeking an experienced Aftersales Manager for a dual site operation in the Norwich/Norfolk area.
  • The ideal candidate will have a passion for customer service, a proven track record in delivering results, and experience in team development.
  • This role offers a competitive salary and requires candidates to have at least 3 years of relevant experience in a similar position.
  • The position includes responsibilities such as leading a team of technicians and service advisors, maintaining high customer satisfaction, and managing performance indicators.
  • This is an excellent opportunity for career progression within a well-respected dealer group with a good benefits package.

Aftersales/Service Managers,
Do you want to work for a privately owned, dynamic and expanding dealer group? Managing a dual site operation!
Our client has an immediate vacancy fo an experienced Aftersales Manager, based in the Norwich/Norfolk area.

If you have a passion for customer service and can show a track record of delivering results and developing a team, this is a great opportunity for you. This is a genuine opportunity for you to take on a fresh and exciting challenge and be part of a forward-thinking organisation.

Why apply for this Aftersales Manager's job:
• Dual site responsibility
• Well respected dealer group
• Good benefits package
• Opportunity to progress within group.

Aftersales Manager Responsibilities:.
• As an ambassador for the brand, you will be knowledgeable, courteous, outgoing, resolute, and eager to learn
• You will be responsible for leading and developing a team of highly skilled Technicians, Service Advisors and Parts people.
• Ensure that a high level of customer satisfaction is always maintained
• Manage productive activity which is measured by strict performance indicators and profit defined success margins
• To keep a tight watch on expenses and produce daily/weekly activity and financial reports
• To provide guidance and training to each team member to improve their performance and to ensure that all Staff are doing their jobs effectively and confidently, collaborating as a team


To find out more or to apply for this vacancy you can email (url removed) or contact Daniel Walton on (phone number removed) or directly on (phone number removed).

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