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Location: Norwich, Norfolk
Salary: Up to £55,000 per year (depending on experience)
Contract Type: Permanent
Hours: Salaried
Excellent Performance-Related Pay (PRP)
About the Role
Minerva Recruitment is delighted to be recruiting on behalf of a forward-thinking care provider with exciting plans for growth in Norfolk. With a £15 million investment in new nursing and residential homes, they are looking for an exceptional Care Home Manager to lead their team and deliver high-quality care.
As Care Home Manager, the successful candidate will take responsibility for the day-to-day operations of the home. This includes ensuring compliance with Care Quality Commission (CQC) standards, maintaining full occupancy, and fostering a culture that prioritises resident wellbeing.
The Home Manager will have support from dedicated Operations and Central teams, as well as a strong on-site team, including Deputy Managers, Administrators, Hospitality, and Housekeeping teams, to help ensure smooth operations and outstanding care delivery.
This is a unique opportunity to join an ambitious and compassionate organisation committed to excellence in care.
Reports to: Regional Operations Manager
Key Responsibilities
- Lead and motivate a team of care professionals, promoting a culture of kindness and person-centred care.
- Recruit, train, and retain skilled staff to provide outstanding care.
- Ensure compliance with all regulatory requirements, including CQC standards.
- Manage the homes budget effectively, meeting financial targets and controlling costs.
- Develop and implement a strategic marketing plan to maintain full occupancy.
- Build strong relationships with residents, families, and stakeholders, addressing concerns promptly and professionally.
- Oversee administrative functions, ensuring timely and accurate record-keeping.
- Monitor the performance of the home, identifying areas for improvement and driving necessary changes.
- Mitigate risks effectively to maintain a safe and secure environment for residents and staff.
- Proven experience managing a nursing or residential care home.
- Strong working knowledge of CQC standards with a proven track record of achieving Outstanding ratings.
- Exceptional communication skills and the ability to build and maintain professional relationships.
- A commercially focused approach with experience in marketing services and maintaining high occupancy levels.
- Passionate about providing person-centred care and driving continual improvement.
- Preferably NMC registered nurse with relevant post-registration experience (desirable but not essential).
- Comprehensive induction and training programme.
- Opportunities for career progression and professional development.
- Employee Assistance Programme.
- Blue Light Card Scheme enrolment fee reimbursed, offering discounts on holidays, days out, and over 15,000 brands.
- Fully funded DBS disclosure.
- Annual NMC PIN renewal paid (if applicable).
- Generous performance-related bonus scheme.
- 25 days of annual leave plus bank holidays.
