Housing Support Worker - Norwich

Your new companyAre you passionate about social justice and housing? Do you have a background in the Social Housing sector as a Housing Officer? If so, we have an opportunity for you! We are currently supporting Nacro CAS-2 with their temporary recruitment of a Housing Support worker in Norwich.Your new roleWe are seeking a Housing Support Officer to join the CAS-2 team in Norwich for sickness cover. You will be allocated a patch of properties to cover, but you may be asked to cover other local areas depending on business needs. Because of this, you will need to have access to your own vehicle and have business insurance.Your main duties as a Housing Support Worker are to help service users with applying for Housing Benefits and assist them with paying rent by creating support plans.All properties are required to meet the Decent Homes Standard, this requires that all properties and supported living areas are clean, tidy and all repairs need to be reported and actioned, some light cleaning will be required, however you will be supporting and encouraging the service users to keep their area clean and tidy. You will provide 1 on 1 support to your service users by working on move on plans with them.Please note that this role is NOT a personal care role. You will be providing housing support to the service users and will monitor repairs and the cleanliness of the property.Working hours are 8 hours per day; shift patterns and flexibility will be discussed during the interview. Please note, there will be some nights and weekend working when required.What you'll need to succeedDue to the nature of this role, candidates with experience within social housing and knowledge regarding benefits/universal credit would benefit in this role.You will need to be able to demonstrate resilience, emotional intelligence, teamwork and prioritisation skills and have experience dealing with vulnerable people and drug misuse. This role requires a strong level of administration skills and the ability to manage your own casework effectively.This role requires drivers who have access to their own vehicle with business insurance. You must be highly flexible with your working day and be able to manage your day effectively. No two days are the same, so you must manage your case loads effectively to complete the necessary visits and tasks in your day-to-day.You will also need to be able to pass an Enhanced Adults DBS Check. If you already have this level of DBS on the update service, please let us know upon registration.What you'll get in returnAlthough this role is for sickness cover, if you make a good impression it will open the door for any new opportunities Nacro has to offer, and the opportunity for permanent roles in the future. You will also receive weekly pay at a rate of £15.38 per hour, inclusive of holiday pay.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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