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Unique boutique travel company specialising in sporting pursuits are seeking an organised and experienced travel administrator to join their established friendly team. This is a fantastic opportunity and very rare! In the lovely location of Norwich centre, this is a fully office based role with great hours Monday - Friday and no weekend or bank holidays! Salary is very competitive £23,000 - £25,000! This is an opportunity not to be missed!!
JOB DESCRIPTION:
- Deliver top-notch customer service, exceeding expectations.
- Prepare and manage precise travel documentation.
- Handle amendments and bookings with keen attention to detail
- Collaborate with departments to resolve travel queries efficiently.
- Secure customer satisfaction for repeat business and referrals
- Process payments and liaise with suppliers to confirm bookings.
EXPERIENCE:
- Experience of working within the Travel Industry (preferable)
- Excellent customer service and communication skills.
- Administrational experience
- Proficient in Excel, Word, Microsoft Outlook (CRM systems would be a bonus)
- Ability to thrive in a busy, fast-paced environment
- A strong ability to resolve all booking issues
- Excellent organisation and multi-tasking skills
PACKAGE & BENEFITS
- Salary £23,100 - £25,000
- Monday - Friday 0900 - 1730
- OFFICE BASED ONLY
- Being a part of a fun, friendly & passionate team.
- Bonus schemes & incentives.
- Company pension scheme.
- We don't open on Weekends or Bank Holidays.
- On-site parking.
INTERESTED?
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