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Caretaking Team Manager NCCHS

Nottingham City Council Housing Services
Posted a day ago, valid for 13 days
Location

Nottingham, Nottinghamshire NG1 5FS, England

Salary

£35,000 per annum

Contract type

Full Time

Retirement Plan
Employee Assistance
In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Nottingham City Council is offering a permanent position with a starting salary of £33,945, which can rise to £36,648 based on experience and performance.
  • The role involves managing the delivery of estate and caretaker services in residential accommodations to ensure high service standards and customer satisfaction.
  • Candidates should have experience in a customer-focused service and the ability to handle emergencies calmly and effectively.
  • The council promotes a hybrid working environment and offers benefits such as 26 days of annual leave, a generous pension scheme, and health and wellbeing support.
  • Applications are encouraged from diverse backgrounds, particularly from underrepresented communities, with a closing date of October 2, 2024.

Contract Type: Permanent

Working Hours: 37

Salary: Grade G - Starting Salary is£33,945(Level one) rising to£36,648 (Level four)

Base Location: Mary Potter Centre

Worker Type: Hybrid

Weve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity youve been looking for? Read on to find out more

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

* You can read more about the different benefits offered to colleagues working for Nottingham City Councilhere.

About the Role

To manage the delivery of the estate and caretaker services within communal facilities of residential accommodation and in our neighbourhoods to ensure that the highest levels in service standards and customer service are delivered and maintained making our communities a great place to live and work.

About You

The ideal candidate will have:

  1. Ability to work without direct supervision by dealing with emergencies and difficult situations in a calm and effective manner
  2. A proven ability to represent the service by developing and maintaining effective liaison and relationships with internal and external representatives and other bodies
  3. Ability to challenge under performance, discriminatory attitudes, statements and behaviour
  4. Experience of working within a customer focussed service providing an efficient, effective, courteous and professional service to service users
  5. Able to demonstrate skills to improve services and performance for our tenants and leaseholders
  6. Knowledge and understanding of current housing related issues and legislation

Please ensure you demonstrate clearly how you meet the 6 requirements outlined above in your CV & supporting document.

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on theadditional informationfor applicants page.

Closing Date:2 October 2024 (midnight) - Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interview date:16and 17 October 2024 - Please note this is subject to change

If you have any technical issues when completing your application, please contact our Employee Service Centre:https://emss.freshdesk.com/support/home

By applying to this job, you agree to ourTerms & Conditions.

Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits.

In addition to working within a great team and a competitive salary you will have access to:

  • 26 days annual leave (rising to 33 days after 5 years service) + bank holidays with the ability to buy additional leave annually
  • Access to a generous, defined benefit pension scheme offering17.9%
  • Smart Working to support your work life balance
  • Health and wellbeing benefits including access to our Employee Assistance Programme
  • Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!

Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference.

We particularly want to hear from you if you are from the Black, Asian and Minority Ethnic community, identify within the Lesbian, Gay, Bisexual and Transgender community (LGBT) and if you are Disabled - these groups of people are underrepresented in our workforce, and wed like to reflect our local population more through our recruitment processes.

We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.

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In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.