Service Desk Analyst

In Technology Group

Posted 2 days ago, valid for a month

Nottingham, Nottinghamshire NG1 5FS, England

£30,000 per annum

Full Time

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Sonic Summary

We are seeking a motivated Service Desk Analyst to join our client's tech team in Nottingham.
The role offers a competitive salary of £30,000 and requires at least 1 year of experience in service desk or support roles.
As the first point of contact for IT queries, you will troubleshoot software and hardware issues while ensuring customer satisfaction.
You will have opportunities for career progression and the chance to work in a vibrant and supportive team environment.
Located in central Nottingham, this position provides easy access to amenities and a chance to grow within a company that values your success.

Role:Service Desk Analyst
Location:Nottingham
Salary:30,000

We're on the hunt for a driven Service Desk Analyst to join our client's expanding tech team in Nottingham! This is your chance to step into a key role, providing first-class support and keeping operations running smoothly.

What You'll Do:

Be the first point of contact for IT queries - resolving issues efficiently.
Troubleshoot and diagnose software/hardware problems.
Collaborate with wider IT teams to escalate and resolve complex cases.
Track and log incidents - ensuring top-notch customer satisfaction.

Why Join?

Competitive Salary: 30,000 with performance-driven growth.
Career Progression: Opportunities to upskill and advance within the company.
Vibrant Culture: Work with a passionate, tech-savvy team in a thriving, modern environment.
Location Perks: Central Nottingham office with easy access and great amenities.

Requirements

Problem solver with a passion for IT.
Strong communicator who thrives in customer-facing roles.
Experienced in service desk/support roles (1+ year ideal).
Familiar with Windows, Office 365, and ticketing systems.

Ready to take the next step? Don't miss out - apply today and join a company that values your growth and success!

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

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