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Role:Service Desk Analyst
Location:Nottingham
Salary:30,000
We're on the hunt for a driven Service Desk Analyst to join our client's expanding tech team in Nottingham! This is your chance to step into a key role, providing first-class support and keeping operations running smoothly.
What You'll Do:
- Be the first point of contact for IT queries - resolving issues efficiently.
- Troubleshoot and diagnose software/hardware problems.
- Collaborate with wider IT teams to escalate and resolve complex cases.
- Track and log incidents - ensuring top-notch customer satisfaction.
Why Join?
- Competitive Salary: 30,000 with performance-driven growth.
- Career Progression: Opportunities to upskill and advance within the company.
- Vibrant Culture: Work with a passionate, tech-savvy team in a thriving, modern environment.
- Location Perks: Central Nottingham office with easy access and great amenities.
Requirements
- Problem solver with a passion for IT.
- Strong communicator who thrives in customer-facing roles.
- Experienced in service desk/support roles (1+ year ideal).
- Familiar with Windows, Office 365, and ticketing systems.
Ready to take the next step? Don't miss out - apply today and join a company that values your growth and success!
In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
