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Customer Service - Phone, Email and Webchat
Full Time/Permanent
Nottingham based- City Centre
Monday- Friday Office Hours (NO WEEKENDS)
INTERVIEW: ASAP
We are recruiting for Customer focused individuals who are looking to join a new specialist team based in Nottingham. You will be working as a team providing excellent customer service to customers via phone, email and webchat.
Role:
- Providing excellent customer service to existing customers via phone, email and webchat
- Ability to handle high volume of calls, chats and emails with degrees of questions or concerns
- Comfortable navigating multiple windows and tabs on a computer
- Must be able to work within a team environment, communicating with other agents.
- Customer focused
- Be able to navigate and learn multiple computer systems
- Problem solving skills and deliver timely resolution
- Work towards several different targets
- Ability to manage multiple priorities and multi-task.
Apply now!
