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Customer Service

Uniting People
Posted 19 hours ago, valid for 17 days
Location

Nottingham, Nottinghamshire NG1 5FS, England

Salary

£25,000 - £26,500 per annum

Contract type

Full Time

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Sonic Summary

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  • A full-time Customer Service position is available in Nottingham's city center, requiring individuals who are customer-focused and eager to join a specialist team.
  • The role involves providing excellent customer service through phone, email, and webchat, while managing a high volume of inquiries.
  • Candidates must be comfortable navigating multiple computer systems and working collaboratively within a team environment.
  • Strong problem-solving skills and the ability to manage multiple priorities are essential for success in this role.
  • The position offers a salary of £22,000 per year and requires prior experience in customer service.

Customer Service - Phone, Email and Webchat
Full Time/Permanent
Nottingham based- City Centre

Monday- Friday Office Hours (NO WEEKENDS)

INTERVIEW: ASAP

We are recruiting for Customer focused individuals who are looking to join a new specialist team based in Nottingham. You will be working as a team providing excellent customer service to customers via phone, email and webchat.

Role:

  • Providing excellent customer service to existing customers via phone, email and webchat
  • Ability to handle high volume of calls, chats and emails with degrees of questions or concerns
  • Comfortable navigating multiple windows and tabs on a computer
  • Must be able to work within a team environment, communicating with other agents.
  • Customer focused
  • Be able to navigate and learn multiple computer systems
  • Problem solving skills and deliver timely resolution
  • Work towards several different targets
  • Ability to manage multiple priorities and multi-task.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.