Sales Administrator

Your new companyAn award-winning leader in their field, you will be a part of their Sales/Customer Service team. As they go through a period of growth, they are looking to expand their team.Your new roleWorking in a friendly, supportive team providing key guidance and support to customers over the phone and responding to online queries. This is a multi-skilled role, beyond a normal call centre job, acting as the interface between the engineers and customers. You will also be required to cover the showroom, so weekend work is required.You will answer queries from customers and resolve complaints.Build rapport with customersMaintain and update databasesEscalate enquiriesShowroom host - you will cover the showroom, deal with customers face to face, upsell products What you'll need to succeedYou will have excellent customer service experience and be willing to go that extra mile. You will answer queries from customers and resolve complaints.Clear communication skillsAbility to work in a teamActive listening skillsMultitasking skillsAble to hit KPISWhat you'll get in returnFull-time role - 5 days a week including weekends Sat and SundaysMon-Sat 9-6pmSunday 11-5pmUncapped bonus availableWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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