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CRM Manager

Macildowie Recruitment and Retention
Posted 17 days ago, valid for 6 days
Location

Nottingham, Nottinghamshire NG42QU, England

Salary

£35,000 - £42,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The CRM Manager position is based in Nottingham and offers a salary of up to £40,000.
  • The role requires a degree and a minimum of 3 years of experience in CRM, preferably within the retail ecommerce sector.
  • Key responsibilities include managing campaign processes, measuring campaign impact, and enhancing member lifecycles.
  • Ideal candidates should have expertise in email marketing, familiarity with Klaviyo, and strong analytical skills.
  • This opportunity is suited for a proactive CRM professional with an entrepreneurial mindset looking to thrive in a fast-paced environment.

CRM Manager

Nottingham, office based

Up to £40,000

09:00 - 17:00, Monday to Friday

Are you ready to drive impactful campaigns and shape customer relationships within a dynamic, retail ecommerce environment? We're seeking a proactive, data-driven CRM Manager to join our Nottingham-based client.

Key Responsibilities:

  • Manage end-to-end campaign processes: strategize, plan, segment audiences, set up incentives, A/B test, and report robustly.
  • Measure campaign impact to understand the incremental revenue driven through CRM activities (email, in-app, loyalty) within the digital strategy.
  • Drive continuous development by enhancing member lifecycles, from acquisition to re-engagement across key customer segments.
  • Leverage data insights to identify opportunities that boost engagement and conversion at all stages of the customer journey.
  • Manage and expand the affiliate program.

Ideal Candidate Profile:

  • Degree-qualified with 3+ years in CRM, ideally in retail ecommerce.
  • Deep expertise in email marketing best practices; familiarity with Klaviyo is a plus.
  • Background in loyalty programs, B2B/B2C apps, and working with ESPs.
  • Exceptional communication and detail-oriented skills.
  • Highly commercial and organised, with analytical prowess to interpret data and adapt strategies to drive value.

This role suits a motivated CRM professional with an entrepreneurial mindset, ready to make a difference in a fast-paced setting. If this sounds like you, apply today!

Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.

If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.