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Customer service executive
Robertson recruitment are working with a logistics company based in Nottinghamshire as they look for a customer service executive to join the team on a permanent basis. The candidate will be working with key clients and must show a dynamic personality. It will be up to you to cement client retention and growth.
Customer service executive working hours
09:00-17:30
1 hour unpaid break
Customer service executive duties
- Serve as the primary point of contact for client inquiries, concerns, and requests via phone, email
- Provide timely and accurate responses to client inquiries ensuring customer satisfaction
- Collaborate with internal teams to address client needs
- Manage and maintain client accounts
- Assist in the development and implementation of customer service policies
- Maintain up-to-date knowledge of company products, services, and industry trends
Customer service benefits
- 20 days plus bank holiday
- Company pension
- Company events
- Free parking
- Good transport links
If you are interested please get in touch with Dan on 07464 733898
