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Macildowie are actively seeking a Credit Controller to join an amazing business based in NG9, 10 minutes from Nottingham City Centre.
This is a full time, permanent position working Monday to Friday 09:00 - 17:00.
Salary is between £25,000 - £28,000 depending on experience.
Great benefits include X28 days holiday plus bank holidays plus your birthday off.
Job purpose:
To manage and collect the debts of the firm. You will be working alongside one other Credit Controller, mainly focusing on being pro active and dealing with new business / prevention of overdue payments by building relationships with clients and keeping them up to date on the payment deadline.
Ideally we are looking for someone with a passion for Credit Control and some previous experience in this field.
Key Responsibilities and Duties:
- Primary responsibility of overdue debts to 60 days
- Making regular contact with debtors, by telephone, e-mail and post to request payment of overdue invoice.
- Follow the debt collection procedure, including issuing small claims court proceeding, obtaining judgement and instructing enforcement.
- Taking payments over the phone by credit card, processing cheques for banking
- Arranging standing order payments and updating cashflow to so that we can track receipts due. Following up with debtors when payments missed.
- Posting of all receipts to the relevant ledgers and updating spreadsheet for daily reconciliations of the credit card takings.
- Dealing with queries raised by clients.
- Liaising with fee earners regarding payments received and steps needed to collect debts and advising when there are issues.
- Liaising with Complaints officer when complaints are received and following up to resume chasing when complaint is finalised.
- Save all communication internal and external to the case management system
- Make telephone notes of all conversations with debtors
- Obtain authorisation for credit notes and process write offs where necessary, and forward to the accounts team for processing.
Qualities and requirements
- Excellent communicator
- Confidence and persistence
- Ability to adapt approach depending on circumstance
- Good numeracy skills
- Attention to detail
- Ability to manage own workload
- Team player
- Good knowledge of MS Excel and Word
If you are interested in this position please apply to this advert with your most up to date CV - interviews are looking to take place week commencing 8th July.
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Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.
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Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
