Job DescriptionCountrywide are seeking driven and professional customer service specialists who want to be a part of an established, passionate team supporting the accounting and lettings functions within Countrywide’s estate agency network.We are on the lookout for committed Customer Service Advisors to join our Accounts team who share the same passion for customer service as we do! Working in a large vibrant centre, you could be joining a team supporting our branches or one of our many specialist teams. There’s also plenty of opportunity to move around teams as you progress.The role of a Customer Service Advisor:

Demonstrating your passion for working with people and money, by taking ownership of customers' queries and see them through to a positive resolution.
Applying your knowledge to support our customers in an efficient and engaging way, so you will need a good telephone manner, coupled with excellent numeracy and administration skills
Having a very keen eye for detail as you will be handling landlord and tenant money on a daily basis.
Establishing and building strong relationships with our customers and colleagues; demonstrating excellent customer service skills, and developing them further.
Being a Team Player! Confidently engaging and participating in team meetings and training which will ultimately support our customers.
In an industry such as property, compliance is key, therefore you will need to study and gain relevant industry qualifications.

What you get in return for a career as a Client Account Administrator with Countrywide:

23 days annual leave increasing with long service
Pension scheme
Full training is provided with excellent career progression opportunities throughout the business
Supported industry recognised qualifications
Outstanding discounts across retail, entertainment, travel and health
Casual dress
On-site parking

Countrywide is now part of Connells Group. You will be working for the UK's largest property services group; we serve our customers nationwide cross more than 85 brands. We have unparalleled coverage of the UK property market, and we are uniquely placed to support our customers across the residential and commercial property markets.CF00509

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