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Customer Liaison Officer

Fawkes & Reece (North)
Posted a day ago, valid for 22 days
Location

Nottingham, Nottinghamshire NG1 5FS, England

Salary

£28,000 - £33,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The role of Customer Liaison Officer involves managing client communication regarding Kitchen and Bathroom schemes.
  • Candidates should have previous experience in a similar position, such as Tenant Liaison Officer or Resident Liaison Officer.
  • The salary for this position ranges from £28,000 to £33,000, depending on experience.
  • Additional benefits include a salary sacrifice company car, an annual bonus scheme, and generous holiday allowances.
  • Excellent communication and negotiation skills, as well as a UK driving licence, are required for this role.

About the role of Customer Liaison Officer

As a Customer Liaison Officer, you'll be the go-to for all client/customer communication, ensuring both parties are kept up to date with current and future Kitchen and Bathrooms schemes.

Responsibilities for Customer Liaison Officer

  • Become an integral part in resident and community engagement initiatives and communications between tenants and clients.
  • Coordinating access arrangements when necessary and resolving issues quickly and efficiently.
  • Using your communication skills, you'll be the face of the company to ensure all parties involved are comfortable and well informed.

Requirements for Customer Liaison Officer

  • Previous experience in a similar role - Tenant Liaison Officer/Resident Liaison Officer etc.
  • Excellent communication and negotiation skills
  • UK Driving Licence

What we offer for Customer Liaison Officer

  • Salary from 28k - 33k (dependant on experience)
  • Salary Sacrifice Company Car/Basic Salary + 3k Car Allowance
  • Annual Bonus Scheme
  • 25 Days Holiday + 8 Bank Holidays
  • Excellent Paternity and Maternity Leave
  • Many more additional benefits.

If you want to hear more about this Customer Liaison Officer role please apply with an up-to-date copy of your CV or contact Anna Phillipson in our Sheffield office on (phone number removed).

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