Customer Service

Uniting People

Posted 9 hours ago, valid for 19 days

Nottingham, Nottinghamshire NG42QU, England

£25,000 - £1,500 per day

Full Time

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Sonic Summary

The Customer Service Advisor position is based in Nottingham City Centre with a start date in March.
The role offers a salary of £25,000 plus an annual bonus of £1,500.
Candidates are expected to have strong communication and problem-solving skills, as well as the ability to multi-task in a fast-paced environment.
The job requires handling a high volume of inquiries and navigating multiple systems to resolve issues.
The company provides 3 months of structured training and support for new hires.

Customer Service Advisor

START DATE: MARCH

Location: Nottingham City CentreSalary:£25,000 + £1,500 annual bonusHours: Monday to Friday, 40 hours/week (8 AM - 6 PM)

Role Overview:

As a Customer Service Advisor, you’ll support customers via phone, webchat, and email, providing clear and efficient assistance. Your role will include:? Handling a high volume of inquiries? Using scripts and templates for clear communication? Meeting performance targets (quality, satisfaction, compliance)? Navigating multiple systems to resolve issues

What We’re Looking For:

Strong communication & problem-solving skillsAbility to multi-task in a fast-paced environmentCustomer-focused and positive attitude

Training & Support:

3 months of structured training and support

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