Back to search
Sales Administrator
NG16, Eastwood
£24,000 per annum
Full Time, Permanent - 9.00am - 5.30pm
As a Customer Service Administrator, you will be responsible for ensuring smooth communication with customers, efficient order processing and effective coordination of projects from inception to delivery.
Responsibilities:
- Professionally handle incoming calls and transfer them to the appropriate departments.
- Process orders efficiently and accurately, ensuring timely delivery.
- Prepare and provide quotations to customers, and diligently follow up on quotes and ongoing projects.
- Record project details accurately in the CRM system
- Liaise with manufacturers to obtain quotes
- Maintain proactive communication with customers to provide updates and gather feedback throughout the project lifecycle.
Requirements:
- Prior experience in a similar role is essential
- Strong organisational skills with the ability to manage multiple tasks simultaneously.
- Excellent communication skills, both verbal and written, to effectively interact with customers and internal stakeholders.
- SAP experience would be ideal.
