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Job Title: Customer Service Advisor
Location: Nottingham
Salary: £23,300 + £1,800 attendance bonus, to be reviewed in the New year.
Job Type: Permanent
AMK Hardware Ltd is the leading distributor of hardware to the door and window industry. Established over 40 years ago.
We are seeking a friendly and motivated customer service representative to join our team. The ideal candidate will have excellent communication skills and a passion for helping customers.
Responsibilities;
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Provide information about products and services’ including pricing, features, and policies.
- Assist customers with order placements, changes, and cancellations.
- Resolve customer complaints and issues effectively and efficiently.
- Maintain accurate records of customer interactions and transactions in our database.
- Collaborate with team members and other departments to enhance customer satisfaction.
- Continuously learn about new products and services to provide accurate information.
- Participate in training and development sessions to improve skills.
- checking and processing customer orders.
If this is you please click Apply
Candidates with experience or relevant job titles of; Customer Services Administrator, Customer Service Representative, Customer Support, Client Service, Sales Support, Customer Service Consultant, Customer Service Administrator, Business Support, Office Administrator and Administrative will all be considered.
