- 25 days holiday plus Bank Holidays
- Ability to buy and sell holiday allowance
- Annual pay review
- Personal pension
- Annual Success Share scheme
- Maternity, paternity and shared parental leave
- Extensive wellbeing support
- ‘My Lifestyle’ retail discountsÂ
- Service recognitionÂ
Back to searchAbout the roleWe’re looking for a friendly, supportive and helpful person who thrives on providing excellent service and enjoys the challenge of working in different branches and meeting new people.As part of our Regional Support team this role travels to different branches across a specific region each day to provide support where it is needed most, ensuring our customers always get a fantastic service. This role operates over all our East locations from Milton Keynes to Sheffield.The main responsibilities will be supporting the area by providing counter support and possibly account opening, depending on the needs of the location and customers.  It’s important that we give customers accurate information in a friendly, professional and efficient way.This role operates on a Monday to Friday basis and we provide a car to get you from A to B. As there is the need to be in different locations each day to help the branch open, we’ll support with a 10% shift allowance for flexibility. We’ll also advise in advance which branches needs support, but of course things can change so flexibility is important. Rest assured, we always have well-being in mind. Benefits include:
Customer Service Assistant - Area Support
Coventry Building Society
Posted 13 days ago, valid for 6 days
Nottingham, Nottinghamshire NG42QU, England
£24,000 - £28,800 per annum
Full Time
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Sonic Summary
- We are seeking a friendly and supportive individual to join our Regional Support team, providing excellent customer service across various branches from Milton Keynes to Sheffield.
- The role requires a positive attitude, excellent communication skills, and the ability to adapt to different teams and locations, with experience in handling customer inquiries and complaints.
- A full driving license is necessary, and candidates should ideally reside near the regions they will cover.
- This position offers a salary of £25,000 to £30,000, along with benefits such as 25 days of holiday, a personal pension, and a 10% shift allowance for flexibility.
- Candidates should have at least 2 years of experience in customer service or a related field.