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Customer Support

Employal
Posted 8 hours ago, valid for 11 days
Location

Nottingham, Nottinghamshire NG17 8AG

Salary

£22,000 - £26,400 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Customer Support position is based in Nottinghamshire with a salary range of £23,000-£25,000.
  • This role is ideal for individuals with a passion for customer service and requires strong communication skills.
  • Candidates should be organized, resilient, and personable, with a drive to learn and succeed.
  • The role involves answering inbound queries, making outbound calls, and processing orders while ensuring attention to detail.
  • Previous experience in customer service is preferred, although specific years of experience are not mentioned.

Customer SupportNottinghamshire£23,000-£25,000Office Based We are excited to work with an ecommerce business who pride themselves on offering bespoke solutions to automotive businesses nationally.  This role would suit someone who enjoys looking after customer needs, the role is varied where no two days will be the same. The Role:

  • Answering inbound queries via phone and email
  • Delivering a high level of customer service to both new and existing customer
  • Making outbound calls to follow up and resolve customer queries
  • Order processing ensuring strong attention to detail
  • Dealing with general enquiries
  • Liaising internally with other teams within the business
  • Ensuring deadlines are met
  • Finance admin when necessary

The Candidate:

  • Passionate about customer service
  • Strong communication skills both written and verbal 
  • Resilient and confident
  • Organised
  • Personable
  • Eager to learn.
  • Driven and motivated to succeed.

If this sounds like you, click here to apply today!

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.