Sales Support

Job description

Are you looking for a fantastic career in the Financial Services Sector, but you dont have the qualifications or industry experience? If you have the personality, drive, and work ethic to succeed in financial services then we have the opportunity for you. Do you want to join the UKs fastest growing Top 50 brokerage firms?

We are on the hunt for an enthusiastic individual to join our dynamic Support Team who has a passion for client service and willingness to embrace teamwork. This is an extremely exciting role with an opportunity for career progression.

We are conveniently based off junction 25 of the M1.

Description:

• Entry level job which requires no specific previous experience
• Permanent & full time role
• Fast paced environment
• Office-based role

Your role:

Your role is to assist the Mortgage Qualifiers by carrying out all administration tasks to ensure our clients receive a continuous, personal service to throughout their entire mortgage journey. Consequently, its essential we maintain an exceptional level of service to build strong relationship with both the client and the customer, whilst meeting the deadlines.

Day-to-day tasks:

• Dealing with inbound and outbound calls in a polite and effective manner
• Transferring client documents internally.
• Carrying out Decision in Principles for clients when instructed.
• Monitoring of the department email inbox.
• Updating internal CRM systems
• Contacting clients to book appointments.

Required knowledge, skills, and qualifications

• Excellent inter-personal and presentation skills, with outstanding communication and listening skills and the ability to explain complex information in a clear and simple format. Alongside this, its essential you can demonstrate confidence in dealing with both inbound and outbound calls
• Ability to work accurately with an outstanding attention to detail, whilst confidently knowing how to prioritise tasks
• Ability to quickly adapt to new software packages and online processes in a fast-paced environment
• Knowing how to work effectively in a team environment and communicate with your peers
• Able to demonstrate and evidence that they embody our Core Values.
• You will be required to work 50% of weekend days.

Positive Dependable Flexible Respectful Honest

Excellent onward career progression opportunities to:

• Team and divisional management
• Training and mentoring
• Internal career progression towards mortgage advisor roles

Benefits

Permanent & full time role

20 days holiday plus bank holidays, escalating by 1 day annually to a maximum of 25 days

Enhanced staff referral commission

Core Values bonus scheme

Incredible career progression and promotion pathways available to all

Overtime available