Inside Sales

About us

We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.

What will it feel like to be part of our team?

At DX, we know our people are our foundation of success. We'll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.

Job Summary:

Overall Purpose of Role:
To support the generation of revenue from new customers around the network
Support the team of BDMs, NGSMs & DSMs in building close and effective working relationships with prospective customers
Support the BDM’s & DSMs in developing and implementing strategic tele-marketing plans
Support the BDM’s & DSMs in identifying and qualifying opportunities for new sales
Qualify inbound opportunities and pass onto a BDM or DSM in line with policy
Build/Manage & Maintain an ongoing pipeline of prospective customers & call lists

Main Responsibilities:
Make quality new prospect appointments for the BDMs, NGSMs & DSMs across a range of spends and sectors
Together with the BDMs, NGSMs & DSMs, consistently achieve target
Liaise with relevant departments to ensure prospects expectations are always exceeded
Manage your own pipeline of prospects to ensure a constant flow of new business meetings
Qualify and progress inbound sales enquiries and pass to a NGSM, BDM/DSM
Work with DX marketing colleagues to develop and deliver targeted campaigns
Develop short, medium and long term plans to achieve targets
Develop relationships with senior level contacts (internal and external)
Attend scheduled sales meetings (internal).
 

Knowledge, Skills and Experience:
 Experience within either Parcels /Pallets /Logistics/Supply Chain industry
Strong sales skills (prospecting, qualifying, networking and campaign management).
Detailed understanding of sales process and demonstration of world-class sales rigour, hunger and determination.
Excellent time management skills
Proven track record of premium quality appointment setting
Excellent presentation and communication skills
Problem solving abilities; able to facilitate discussions
Able to travel within the network and able to work with the minimum of supervision
Microsoft skills i.e. Excel, Word, Email, Access & PowerPoint

Measures:
*Actual qualified appointments for each BDM/DSM
*Various KPIs such as call volumes & sector wins or similar set out within a Monthly/Quarterly 1-2-1 framework
*Revenue growth within the BDM/DSM team
 

Personal Specifications:
*Results driven, self-confident individual with an ability to empathise with customers at all levels
*Able to work both alone and as part of a team
*Consistent drive and energy, positive attitude
*Flexible and dynamic work ethic

Benefits:

• Competitive Rates of Pay
• Holidays: 20 days increasing with length of service + bank holidays
• Long Service Recognition scheme
• Enhanced Maternity & Paternity
• Company Pension Scheme
• Life Assurance
• Employee Assistance programme including 24/7 Virtual GP
• DX Discounts Portal
• Excellent opportunities for career progression and more!!

We look forward to hearing from you!