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Responsibilities:
- Take the lead role on an allocation of clients appropriate to size and complexity.
- Provide support to the lead Secretaries on the larger and more complex clients, acting as a second point of contact to the Trustees and key stakeholders.
- Support the efficient and timely delivery of services to clients on schemes where appointed as Scheme Secretary, monitoring actions and service levels.
- When required, represent at Trustee meetings, client review meetings, and any other client related meetings, on schemes where appointed as Scheme Secretary.
- Where required, act as cover and point of contact on all schemes and client related projects on the Secretarial and Support team.
- Co-ordination of Trustee meetings and sub-committees including venue arrangements and attendees.
- Preparation and timely dispatch of meeting packs for Trustee meetings and sub-committees, including liaising with the Chair and other key stakeholders.
- Where required, attendance at Trustee meetings and sub-committees, including taking the minutes, producing and managing an Action Log.
Experience Required:
- Pensions experience is essential either as a scheme secretary or senior pensions administrator
- Basic knowledge of UK occupational pension schemes (DB, DC, or Hybrid)
- Presentation skills
- Great Organisational skills
- Fantastic communication skills
