Internal Account Manager

Are you an experienced Internal Account Manager from a Manufacturing background looking to join a thriving business in Langley Mill. As an Internal Account Manager you will have experience of supporting all aspects of customer service and internal sales. Working with customers to maintain and improve services and support. Knowledge of working within a manufacturing environment is essential for this role. Offering a salary of 28-30K dependant on experience

If you are interested in this role, please apply now via the job board / our website.

The Role:

Proactively contacting customer to ensure their business needs are met at all times
Building rapport with customers
Supporting the external Sales Account Managers
Processing orders, invoices and credits
Responding promptly to customer enquiries via the phone and email
Providing pricing and delivery information
Setting up new customers on the system
Managing customer accounts via the ERP system
Compliance with safety rules and policies

The suitable candidate:

Worked within an manufacturing business as a Customer Service Representative, Internal Account Manager or Internal Sales Manager
Strong customer service experience within an office setting
Good communication skills both written and verbal
Microsoft Office skills including excel, word and outlook
Excellent attention to detail with the ability to work in an organised and accurate manner
Positive attitude and willingness to help the customers at all times
Proactive and able to work on own initiative

This is an exciting opportunity to join a bubbly team of Internal Account Managers who go the extra mile for their customers