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Technical Account Manager
Mansfield, office based
£45,000 - £60,000
Monday to Friday, 08:00 - 16:30
Macildowie are thrilled to be partnered exclusively with a global manufacturing business, to find their next Technical Account Manager.
If you are passionate about sales and customer service and have a knack for building strong relationships and providing exceptional support - we want to hear from you.
Key Responsibilities:
- Customer Relationship Management: Handle inbound inquiries and proactively identify customer needs, converting leads into sales.
- Sales Order Processing: Accurately process customer orders, liaise with other departments, and keep clients updated on delivery schedules.
- Sales Support: Collaborate with external sales teams, prepare reports and quotations, and provide product information.
- Customer Service: Resolve customer complaints swiftly and ensure timely responses to inquiries.
- Product Knowledge: Stay up to date with our product range and provide accurate technical information.
- Sales Growth: Identify upselling opportunities and contribute to sales targets and campaigns.
What We're Looking For:
- Sales Experience: Proven experience in sales or customer service, ideally in electronics, aerospace, or industrial sectors.
- Communication: Excellent verbal and written communication skills to manage client relationships effectively.
- Technical Knowledge: Basic understanding of electrical/mechanical components (training provided).
- Organisational Skills: Strong attention to detail with the ability to manage multiple tasks.
- IT Skills: Proficient in Microsoft Office Suite; experience with CRM/ERP systems is a plus.
- Team Player: Ability to work collaboratively and independently.
If you're ready to take the next step in your sales career and work with a dynamic team, apply today!
Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography.
Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process.
If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.
Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.
