Service Desk Analyst ā 4 Month Contract ā Nottingham ā Inside IR35
VIQU has partnered with an organisation based in Nottingham, who are seeking a Service Desk Analyst to provide 1stĀ and 2ndĀ Line BAU Support.
The successful Service Desk Analyst will join a busy team, providing both remote and onsite support to a large user base.Ā
Role responsibilities for the Service Desk Analyst:
- Provide 1stĀ and 2ndĀ Line support on the Service Desk
- Troubleshooting and solving hardware & software issues, escalating where necessary
- Provide excellent customer service both remotely and deskside
Key Skills and experience:
- Experience as a Service Desk Analyst / within 1stĀ and 2ndĀ Line Support
- Windows 10 / 11 Administration and Support
- Experience supporting Microsoft 365, Exchange, OneDrive
- Experience with Active Directory
- Microsoft Intune would be beneficial
- Excellent diagnostic and resolution skills
- Excellent customer service skills
- Working knowledge of ITIL
Role details:
- Job role: Service Desk Analyst
- Job type: Contract
- Duration: 4-month contract
- Rate: Ā£180 - Ā£200 per day
- IR35 status: Inside IR35
- Location: Fully onsite in Nottingham Ā Ā
To discuss this exciting opportunity in more detail, pleaseĀ APPLY NOWĀ for a no obligation chat with your VIQU Consultant. Additionally, you can contactĀ Dan Freeman, by exploring theĀ VIQU IT Recruitment website.
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