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Service Desk Analyst

VIQU Limited
Posted 15 hours ago, valid for a month
Location

Nottingham, Nottinghamshire NG42QU, England

Salary

£180 - £200 per day

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The role of Service Desk Analyst is a 4-month contract position located in Nottingham, offering a daily rate of £180 - £200.
  • The successful candidate will provide 1st and 2nd line business-as-usual support to a large user base, both remotely and onsite.
  • Applicants should have experience in a similar role, specifically within 1st and 2nd line support, and familiarity with Windows 10/11 and Microsoft 365.
  • Key skills include excellent diagnostic abilities, customer service skills, and knowledge of Active Directory and Microsoft Intune.
  • This position is classified as Inside IR35, and candidates are expected to have relevant experience to effectively fulfill the role's responsibilities.

Service Desk Analyst – 4 Month Contract – Nottingham – Inside IR35

VIQU has partnered with an organisation based in Nottingham, who are seeking a Service Desk Analyst to provide 1st and 2nd Line BAU Support.

The successful Service Desk Analyst will join a busy team, providing both remote and onsite support to a large user base. 

Role responsibilities for the Service Desk Analyst:

  • Provide 1st and 2nd Line support on the Service Desk
  • Troubleshooting and solving hardware & software issues, escalating where necessary
  • Provide excellent customer service both remotely and deskside

Key Skills and experience:

  • Experience as a Service Desk Analyst / within 1st and 2nd Line Support
  • Windows 10 / 11 Administration and Support
  • Experience supporting Microsoft 365, Exchange, OneDrive
  • Experience with Active Directory
  • Microsoft Intune would be beneficial
  • Excellent diagnostic and resolution skills
  • Excellent customer service skills
  • Working knowledge of ITIL

Role details:

  • Job role: Service Desk Analyst
  • Job type: Contract
  • Duration: 4-month contract
  • Rate: £180 - £200 per day
  • IR35 status: Inside IR35
  • Location: Fully onsite in Nottingham   

To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Suzie Stone, by exploring the VIQU IT Recruitment website.

To be the first to hear about other exciting opportunities, technology, and recruitment news, please also follow us at ‘VIQU IT Recruitment’ on LinkedIn, and Twitter: @VIQU_UK

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.