IT Support Technician

Distinct Recruitment

Posted 3 days ago, valid for 9 hours

Nottingham, Derbyshire NG16 6NT, England

Full Time

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Sonic Summary

The role of IT Support Technician in Pinxton offers a hybrid work arrangement, allowing two days from home each week.
The position requires at least 3 years of experience in IT support and a strong customer-focused approach to problem-solving.
Key responsibilities include troubleshooting hardware, software, and network issues, as well as setting up new user accounts and profiles.
The salary for this position ranges from £30,000 to £35,000 depending on experience, along with benefits such as 25 days of holiday and a pension plan.
Candidates should possess technical knowledge of Windows, Office 365, Azure, SharePoint, Active Directory, and Cisco networking, and a driving license is necessary for occasional site visits.

IT Support Technician - Pinxton - Hybrid (2 Days from Home) - £30-35k

We're looking for an IT Support Technician to keep systems running smoothly. You'll be the go-to person for troubleshooting hardware, software, and network issues, supporting staff both remotely and on-site. From setting up new users to rolling out new technology, this is a hands-on role where no two days are the same.

This is a hybrid role based in the Pinxton area, working Monday to Friday, 9-5, with two days from home. £30-35k DOE. 25 days holiday, Pension and Parking

OVERVIEW OF THE ROLE

Installing and configuring computer hardware, operating systems and applications
Providing support in a face-to-face capacity, over the phone or via remote desktop software
Troubleshooting system and network problems, diagnosing and solving hardware or software faults
Supporting the roll-out of new hardware and applications
Setting up new users accounts and profiles and dealing with password issues

We need someone with at least 3 years' experience in IT support, strong problem-solving skills, and a customer-focused approach. Technical knowledge of Windows, Office 365, Azure, SharePoint, Active Directory, and Cisco networking is essential. A driving licence is required for occasional site visits.

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