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Role: IT Support Technician
Salary: 30,000
Location: Mansfield
Are you an experienced IT professional ready to take on a dynamic and rewarding role? Join a forward-thinking company that's committed to excellence, innovation, and sustainability.
About the Role:
As an IT Support Technician, you'll play a vital role in delivering outstanding technical support and maintaining IT systems. From resolving day-to-day user issues to tackling advanced technical challenges, you'll be a key contributor to the success of our operations.
Your Responsibilities:
- 1st Line Support: Handle helpdesk tickets, resolve hardware/software issues, and assist users with IT queries.
- 2nd Line Support: Diagnose technical problems, perform system/network maintenance, and support projects.
- Administer user accounts, permissions, and group policies in Active Directory and Office 365.
- Collaborate on IT projects such as hardware rollouts and system migrations.
- Maintain IT documentation and liaise with external vendors to resolve complex issues.
Your Skills and Experience
- Proven experience across 1st, 2nd line IT support.
- Strong knowledge of Windows Server, Active Directory, Microsoft 365, and networking technologies (TCP/IP, DNS, DHCP, VLANs).
- Familiarity with virtualisation platforms (e.g., Hyper-V).
- Knowledge of cybersecurity best practices and disaster recovery planning.
- Excellent communication and problem-solving skills, with a proactive approach.
- Full clean driving licence and access to a car.
What's in It for You?
- Competitive salary.
- Generous benefits, including a company pension, life insurance, and on-site parking.
- A supportive and inclusive work environment committed to professional growth.
- A chance to work with cutting-edge technology and contribute to exciting IT projects.
- About Us
- We are a fast-growing company leading the way in manufacturing and innovation, with a strong commitment to sustainability and reducing our carbon footprint. As part of our team, you'll contribute to a business that values excellence and reliability while fostering a collaborative and inclusive workplace.
Hours
- Full-time (39 hours per week)
- Monday to Thursday: 8:30 AM - 5:00 PM
- Friday: 8:30 AM - 4:00 PM
If you're a motivated IT professional with a passion for technology and problem-solving, we want to hear from you!
Apply Now
Seize this opportunity to join a company that values your expertise and supports your career growth.
In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
