Role: IT Technician
Location: Nottingham - Long Eaton
Salary: 25,000 - 33,000 (depending on experience)

Are you the kind of person who thrives on fixing problems, loves helping others, and gets a kick out of keeping IT systems running like clockwork? A successful and growing software company is looking for a skilled IT Technician to become a vital part of their internal support team-keeping people connected, productive, and stress-free behind the scenes.

About the Role:

You'll be the first point of contact for technical support within a busy software development environment. From troubleshooting hardware and software issues to managing user accounts and supporting remote infrastructure, your work will keep the business running smoothly.

Key Responsibilities:

Provide 1st and 2nd line support to internal users
Troubleshoot hardware, software, and network issues
Maintain and monitor IT systems and infrastructure
Set up and configure new user accounts, hardware, and software
Liaise with third-party suppliers and service providers
Ensure security and data protection protocols are followed

What We're Looking For:

Previous experience in a similar IT support or technician role
Strong knowledge of Windows environments, Office 365, and remote desktop tools
Familiarity with networking fundamentals (DNS, DHCP, VPNs)
Excellent problem-solving and communication skills
Ability to work independently and manage priorities remotely

Desirable:

Experience supporting a software development environment
Knowledge of cloud platforms (e.g., Azure, AWS)
Any relevant certifications (CompTIA, Microsoft, etc.)

What's in It for You?

Competitive salary (25K-33K)
Hybrid with flexible working hours
Supportive and friendly team culture
Opportunities for professional development and growth
Christmas Bonus

Interested?

If you're ready to take the next step in your IT career and make a real impact in a growing tech company, we'd love to hear from you. Apply now with your CV and a brief cover letter outlining your experience and availability.

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.