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This will be a full-time role working 40 hours per week across a 5 out of 7 working patterns (including evenings and weekends) where flexibility is vital to be successful within this role.
The successful candidate will receive a competitive salary of £36,000 to £38,000
Ideally you will have a proven track record within soft services facilities management within large distribution centres or large space cleaning, with a clear understanding of the soft services. You will be leading a large cleaning team delivering the highest compliance of hygiene and all health and safety routines.
Role Responsibilities
- Deliver in accordance with the FM strategy, site service charter and service level agreement to monitor key elements of the FM service.
- Manage on-site FM projects specific as agreed with the Project Team.
- Provide a key interface between on-site client and the contracted service providers on a day-to-day basis.
- Monitor and report service level agreements and key performance indicators internal and external.
- Monitor supply partners service delivery and customer interface on a day-to-day basis.
- Financial tracking and reporting to ensure all services are delivered within agreed budgets and service levels.
- Provide continuous improvement review and development of initiatives to improve or rationalise hard services to achieve optimum performance and full customer engagement.
- Own and manage departmental audits, statutory compliance plans to achieve and maintain legal status.
- Develop and maintain relationship with the customer to ensure expectations are met whilst working within defined specifications.
- Manage all employee relations issues in accordance with company HR policies and in consultation with an HR representative, recognising and valuing diversity in all cases.
- Train and induct all colleagues in their role, the standards expected and company policies, procedures and guidelines.
- Ensure all colleagues are trained in, and adhere to relevant Health, Safety and COSHH policies and procedures.
About you
- Experience within soft servicesÂ
- Experience with managing cleaning teams of up to 60Â
- Ability to liaise and work professionally with clients and staff
- Excellent communication skills
- Full UK Driving licence
What's next?
If you would like to work for a leading cleaning contractor with an excellent client base, then please apply with your CV today. There will be a 2-stage interview process starting next week.
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