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Drive business transformation by leading end-to-end Salesforce implementations and optimising Sales and Service Cloud platforms. Collaborate across teams to deliver high-impact projects in a fast-paced, flexible, and tech-forward environment.
Client Details
Our client is a leading fintech lender committed to delivering secure, transparent, and affordable financial solutions. With a focus on customer outcomes, they combine cutting-edge data analytics with a personal, human touch-earning industry-leading repayment records and one of the lowest complaint rates in the sector. Their collaborative, values-driven culture embraces innovation, continuous improvement, and ethical business practices.
Description
- Lead end-to-end Salesforce implementation and optimisation projects
- Oversee project timelines, budgets, scope, and successful delivery
- Drive business transformation and continuous improvement initiatives
- Collaborate across departments to support internal tech and change projects
- Manage risks, issues, and change processes with clear mitigation strategies
- Champion Salesforce best practices across Sales Cloud and Service Cloud
- Serve as the main point of contact for stakeholders, aligning tech with strategy
- Provide expert guidance, documentation, and mentoring across teams
- Use tools like JIRA, Monday.com, and Mulesoft to drive integration and delivery
- Report directly to the Head of IT/Technology in a hybrid, fast-paced environment
Profile
- 5+ years' experience managing Salesforce projects, ideally in financial services
- Strong understanding of Sales Cloud and Service Cloud functionality
- Proven ability to lead cross-functional teams and deliver complex projects
- Skilled in project management tools like JIRA, Monday.com, and MS Project
- Experience with Mulesoft integration is a strong advantage
- Confident communicator with excellent stakeholder management skills
- Holds relevant project management certifications (PMP, Agile, etc.)
- Highly organised, detail-oriented, and able to juggle multiple priorities
- Comfortable working in a hybrid setup within a fast-paced tech environment
- Passionate about driving meaningful business change through technology
Job Offer
- Competitive salary between £60,000 - £65,000, based on experience
- Hybrid working model - 2-3 days in a modern Nottingham city centre office
- 33 days annual leave (including bank holidays), increasing with service
- Health insurance, pension scheme, and Employee Assistance Program
- Casual dress code and a strong, values-driven ethical culture
- Career growth and development opportunities in a forward-thinking environment
- Access to cutting-edge tech and tools in a collaborative, agile workspace
- Regular social events and a supportive, people-first company culture
