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We are working in partnership with a growing, multi-site organisation who are now seeking an experienced Senior Operations Manager to lead operational performance and compliance across multiple locations.
This is a senior leadership role offering the opportunity to take ownership of day-to-day operational management, staff supervision, and strategic process improvements, supporting both operational excellence and business growth.
The RoleReporting to senior leadership, the Operations Manager will be responsible for managing site performance, ensuring regulatory compliance, and leading a team across multiple locations. The role requires a hands-on and proactive individual with excellent leadership skills and a strong operational background.
Key ResponsibilitiesOversee daily operations across multiple sites, ensuring effective performance and compliance
Lead and supervise site teams, including rota planning and staff development
Ensure compliance with SIA, ACS, ICO, and all relevant health & safety legislation
Conduct risk assessments and ensure Standard Operating Procedures (SOPs) are up to date and followed
Support HR processes, including disciplinaries, investigations, and performance management
Deliver training and development programmes for staff
Maintain high levels of customer service and client satisfaction
Complete operational documentation, audits, and reporting requirements accurately and on time
Lead operational improvement initiatives and support business growth strategies
Proven experience managing operations across multiple sites
Valid SIA Licence (Non-Frontline or Frontline accepted)
Clean UK driving licence
Strong knowledge of health & safety regulations, risk assessments, and SOP management
Experience handling HR processes and employee relations matters
Excellent leadership and team management skills
Strong understanding of regulatory compliance (SIA, ACS, ICO)
Experience delivering training and developing teams
Confident communicator with excellent organisational and decision-making skills
£40,000+ per annum (depending on experience)
Permanent, full-time role
Remote-based with occasional travel to Head Office in Bingham
Senior leadership role with operational responsibility across multiple sites
Supportive and dynamic working environment
Opportunity to help shape operational processes in a growing organisation
If you would like to discuss this role in more detail or feel you have the skills and experience required, please get in touch for a confidential conversation.
