Planner

Job Type: Full-time
Location: Beeston, State of the art office and location. Free Parking
Salary: £27 K
Temp on going with a view to becoming permanent

Our client is seeking a Planner to effectively deploy resources and manage repairs to properties. This role involves operating company systems to maintain planning and administration tasks, ensuring the company meets all contractual and performance targets. Your role as a planner will be to liaise with customers, arrange appointments, and maintain up-to-date progress on work being undertaken.

Day-to-day of the role:

Liaise with customers to arrange appointments and dispatch information upon completion of work.
Maintain communication with the client to ensure data accuracy and assist with queries.
Schedule and allocate work to operational staff to ensure operational efficiency and effectiveness.
Maintain all records in accordance with business requirements and management instructions for invoicing and KPI reporting.
Provide reports and communications to support customer relations.
Attend customer meetings as required, providing all relevant up-to-date information to communicate the operational status of work being undertaken and completions.

Required Skills & Qualifications:

Proven experience in operations coordination or a similar role.
Strong organisational and planning skills.
Excellent communication and interpersonal skills.
Ability to provide an excellent service to both internal and external customers.
Proficiency in using business management software for record-keeping and reporting.
Ability to work independently and as part of a team.

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