Compliance Officer - Victoria Centre

Purpose of the Role

Reporting to the Technical Services Manager the Compliance Officer will be responsible for supporting the delivery of technical and health & safety compliance. Working closely with the Technical Team the Compliance Officer will manage the logging of information and taks on Concept to ensure statutory compliance and effective completion of tasks. They will also be responsible for tracking the completion of audit tasks across the business and for the tracking of health & safety documentation such as risk assessments.

Key Responsibilities

• Develop close working relationships with internal customers and service providers to fully understand the business
• Present all out puts of the Technical Team accurately to a high standard and in a timely fashion
• Work closely with all teams to ensure a smooth and seamless service
• Provide World Class Service in all aspects of the role
• All aspects of Quality, Safety, Health & Environment (QSHE)
• Provide updates, monitoring & input to the businesses QSHE systems
• Data input to the Centres CAFM system – all planned and reactive tasks, resource allocation and close down of tasks
• Proactively monitor the Centres CAFM system to achieve the Centres’ agreed Service Level Agreement (SLA)
• Assign and manage tasks to the Centre Sub Contractors in line with agreed SLA’s
• Ensure all Centre log books, compliance, quality based records and files are reviewed and kept up to date and any changes are communicated to the Centre Team
• Ensure all the Centre work permit system is followed with contractors access and permits in place for all on site activity in line with Centre procedure
• Monitor all Centre risk assessments, method statements and toolbox talks to ensure reviewed and updated
• Support the Centre Health & Safety, Fire personnel with correspondence, reporting and data input
• Input and monitor all Centre accident and incidents via info exchange and ensure all required investigations and reports are completed in a timely fashion and in line with Company procedure
• Insurance liaison and mitigation
• Administrative tasks and duties relating to operational requirements including drafting, production of and checking documents, reports, correspondence and data input
• Duty Manager responsibilities
• Line Manager responsibilities

Skills, Knowledge and Experience

• Excellent Customer Service Skills, with previous experience of dealing with internal and external clients
• Polite, professional, articulate, outgoing and a confident communicator (both written and verbal)
• A high level of interpersonal skills and a willingness to work as part of a team
• Ability to prioritise workload and meet the daily demands of the team either working alone or as part of a team
• Computer literate in Microsoft Office applications, skills in Excel, Word are of particular importance
• Adaptable and flexible whilst working in a busy multi skilled office environment
• Excellent attention to detail and presentation
• Understanding the need for confidentiality when dealing with both internal and external information
• IOSH Qualification – Managing Safely

Desirable

Deadline driven accounts environment experience and or previous experience of working in a Technical Administration environment

SIA Licence

First Aid at Work Certificate

NEBOSH National General Certificate in Health & Safety

Working Hours - 5 days out of 7

Salary - £25k - £29K

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Please see our Benefits Booklet for more information.