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- Ensure adherence to Lettings regulatory requirements, ensuring branches have access to compliance requirements for their branches so these can be executed correctly in branch.
- Support Branches via phone and/or email with Lettings compliance or procedural queries to ensure compliance and customer service for all stakeholders.
- Achieve your individual annual business plan and KPI targets as defined by the MD by year end.
- Support the Lettings Managers in the Owned businesses in the development of an Annual Business Plan. Thereafter, monitor the plan on a regular basis to drive growth for the branch.
- Support the owned business network across all offices in the development of an Annual Lettings Business Plan. Thereafter, monitor the plan on a regular basis to drive growth within those branches.
- Identify new and/or improved business opportunities through third parties eg preferred suppliers such as in FS, insurances, deposit alternative and support branches in adoption of same
- Assist branches alongside other internal stakeholders, in sourcing, negotiations and undertaking due diligence efforts for potential acquisitions, mergers, or strategic investments.
- Full responsibility for growth and delivery of an effective portfolio management
- Provide training and mentorship to new and existing Lettings Managers and staff as appropriate.
- Working closely with marketing ensure the branches and staff maximise brand opportunities and execute marketing plans to drive results.
- Assist in the setting up and execution of regular meetings with Lettings managers – at least tw
- Act as a statesperson representing the organisation in external forums, industry events, and with key stakeholders.
- Relationship Building: Foster and maintain strong relationships with franchise customers, suppliers, any third parties and their teams.
- Networking: Identify new opportunities and expand the organisation's reach through professional relationships.
- Any ad hoc requests when requested by senior management.
- Qualifications/ Skills required:
- Comprehensive Industry Knowledge and Proficiency in the lettings process,
- Knowledgeable in business planning, staff targeting, and budgeting.
- Analytical skills to analyse business data and promote organic growth.
- Strong interpersonal skills with the ability to positively influence others.
- Previous experience in training and coaching
- Willingness to learn new tasks and adapt to changing business needs.
- Ability to work independently, managing own diary and workflow to drive results efficiently.
- Proficient in legal aspects within the lettings and sales business for compliance and risk mitigation.
