Back to search
Head of Lettings & Sales
The Client:
Our client is a boutique property management and lettings agency, and are part of a larger group. They manage a portfolio of 138 residential units, two blocks of buildings, and have sales targets for 30 flats over the next 24 months. Assets under management are valued at £16.3m, generating £150,000 per annum in revenue. They are seeking a seasoned Head of Lettings & Sales to lead and grow our business at this pivotal stage.
Role Overview:
We are looking for a highly experienced lettings and sales professional to take full ownership of the lettings business, oversee the sale of our upcoming properties, and lead a team of 2-3 senior & junior staff. The successful candidate will have a strong background in lettings, block management, and property sales, with the ability to run the business independently and provide strategic support to the Group. Reporting directly to the Group CEO & Finance Director, you will ensure that the business continues to thrive while delivering exceptional service to clients.
Key Responsibilities:
Leadership & Management:
- Independently manage the day-to-day operations, including lettings, property management, and block management.
- Lead, mentor, and develop junior staff, ensuring they grow professionally and can take on greater responsibilities.
- Implement efficient operational processes and workflows to maximize productivity and profitability.
Lettings & Property Management:
- Oversee the management of 138 residential units and two blocks of buildings, ensuring compliance with all legal requirements.
- Develop and maintain strong relationships with landlords, tenants, and leaseholders.
- Handle tenant sourcing, rent collection, and property inspections.
- Manage block management responsibilities, including service charge management, leaseholder relations, and maintenance oversight.
Sales Leadership:
- Lead the sales process for 30 residential flats over the next 24 months, managing marketing efforts, pricing strategies, and negotiations with buyers.
- Coordinate with external agents and ensure sales targets are met in line with the Group’s strategic goals.
Client and Stakeholder Relations:
- Act as the primary point of contact for landlords and external partners, maintaining positive relationships with all stakeholders.
- Provide regular reports and insights to the Group, offering strategic recommendations on business development.
Process Improvement:
- Continuously review and improve internal processes related to property management, lettings, and sales.
- Ensure the team adheres to industry best practices and complies with all regulatory requirements.
Key Requirements:
Senior Experience in Lettings & Property Management:
- Proven experience managing lettings, residential portfolios, and block management.
Sales Experience:
- Demonstrated experience in property sales, including managing the full sales cycle, setting pricing strategies, and negotiating with buyers.
Team Leadership:
- Experience managing, training, and developing junior staff members, with a strong emphasis on creating a collaborative and accountable team culture.
Independent & Strategic Worker:
- Ability to run the business independently, with minimal oversight, while also providing strategic insights and reports to Group leadership.
Block Management Knowledge:
- Strong understanding of block management, including service charges, leaseholder relations, and building maintenance.
Client & Stakeholder Relations:
- Excellent communication and negotiation skills, with the ability to build and maintain strong relationships with landlords, tenants, and external stakeholders.
Legal & Compliance Expertise:
- In-depth knowledge of lettings and property management legislation, including landlord-tenant laws and health and safety regulations.
Benefits Package:
Salary: £45,000 to £50,000 basic per annum
OTE: £77,000
Performance Bonus: Up to 20% of the annual salary based on performance and business growth.
Share Options: An attractive share option package.
Car Allowance: £300 per month to cover travel expenses.
Professional Development: Opportunities for continuous training and career development within the Group.
How to apply:
If you are a driven and experienced leader in the lettings and property management sector, with a passion for delivering results and growing a business, we would love to hear from you.
