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Property Administrator
NG9, Nottingham
£25,000 per annum
Monday to Friday, 9:00 AM - 5:30 PM, with alternate Saturdays, 9:00 AM - 1:00 PM
As a Property Administrator, you will be the backbone of the office, ensuring the smooth running of day-to-day operations while providing exceptional support to the negotiators and the wider team. This role involves client interaction, meticulous record-keeping and contributing to the overall efficiency of the estate agency.
Responsibilities:
- Answer and professionally direct incoming calls, ensuring seamless communication with clients, vendors and tenants.
- Manage property enquiries, providing accurate and timely responses while assisting with general information.
- Welcome guests and provide excellent customer service to create a positive first impression.
- Oversee the handover of keys to surveyors, tenants, or vendors, ensuring proper documentation and tracking.
- Assist negotiators and other office staff with general administrative duties, including paperwork and file organisation.
- Keep the CRM system (Vebra) up to date with accurate property, vendor and buyer details.
- Support the preparation and provision of property information packs and vendor documentation.
- Ensure all administrative processes align with industry regulations and company policies.
Requirements:
- Smart, alert, and enthusiastic with a proactive and positive attitude.
- Excellent telephone manner with a strong focus on exemplary customer service.
- Previous experience in an estate agency or property administration is essential.
- Ability to work effectively as part of a collaborative and successful team.
- Familiarity with CRM software such as Vebra, Reapit, or Dezrez (or similar) is highly desirable.
Why Join the Team?
- Be part of a forward-thinking, premium estate agency with a fantastic reputation in the East Midlands.
- Work within a dynamic, supportive team where your contributions will be valued.
- Opportunities for personal development and career progression.
- Competitive salary and a professional, welcoming work environment.
