- Creating person-centred Support and Safety Plans and delivering at least 2 hours of support weekly to each service user
- Maintaining accurate and timely records on the Resident Record Database
- Supporting service users with practical life skills and domestic tasks
- Conducting weekly property inspections and reporting maintenance issues
- Developing move-on plans and supporting service users to secure independent accommodation
- Liaising with Probation Services to deliver joined-up support
- Maximising rent collection and assisting with benefit applications
- Experience working with vulnerable or complex needs individuals
- Strong understanding of housing management and support planning
- Ability to work independently, including lone working and home-based tasks
- A proactive approach to tenancy sustainment and rent arrears prevention
- A full UK driving licence and access to a vehicle for work purposes
- 37 hours per week (40 working hours including 5 hours unpaid lunch)
- Shifts will include both early (8am–4pm) and late (2pm–10pm) patterns
- Occasional Saturday working with time off in lieu during the week
- Must be willing to undergo Enhanced DBS