Housing and Tenancy Support Officers

Red Snapper Recruitment are recruiting for 2 part-time Housing and Tenancy Support Officers working on either a 24- or 30-hours permanent contract based in Nottingham.

The salary for this role is £28,340.00 FTE, pro rata.

Due to the nature of the position we ask that you hold a valid driver’s license with access to your own car.

Main duties and responsibilities

• To manage and support tenants in Serenity dispersed refuge properties on behalf of the CIO.
• To support vulnerable tenants fleeing domestic violence and abuse to maintain tenancies and live independently.
• To provide support to tenants to enable them to build capacity for independent living and recover from crises.
• Provide a person-centred support service, undertake support plan at sign up for property considering safety and immediate needs.
• Use the Outcome Star Framework to assist women to identify goals and support actions and to track progress.
• Facilitate appropriate signposting and specialist referral for tenants to other support services.
• Visit women in their homes to identify any tenancy management issues or additional support needs.
• Encourage tenants’ attendance at support appointments and engagement with additional services.

What we’re looking for

• Professional qualification in a relevant property/housing management discipline OR relevant experience
• Experience of supported housing would be useful but is not essential.
• Experience of work in General Needs housing/tenancy management, combined with a desire and aptitude for helping people to maintain independence.
• Knowledge of the legal and regulatory framework of social housing and property/tenancy
• Knowledge and experience of working with local council housing authorities, and housing benefit claims.
• A good understanding of trauma informed service delivery.

Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful.

RSR is a public safety, housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience.

Red Snapper Recruitment is a member of the Red Snapper Group.

The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates.

The Red Snapper Recruitment Group is an equal opportunities employer.