Anti-Social Behaviour Case Officer

• Location: Ashfield- Hybrid working 3/2
• Job Type: Full-time Temporary until April 2025
• Salary: £15-20.00ph

We are seeking a dedicated Anti-Social Behaviour Case Officer to join our client's team. This role is crucial in managing a portfolio of cases related to Anti-Social Behaviour, Nuisance, and Environmental issues. The successful candidate will be instrumental in ensuring the safety and well-being of residents and visitors in Ashfield through effective case management from early intervention to prosecution or possession.

• Own and manage cases relating to anti-social behaviour and domestic statutory nuisance reported directly or through referrals.
• Investigate complaints thoroughly, following PACE standards to determine appropriate actions, including serving formal notices such as Injunctions and Community Protection Notices.
• Collaborate with council service areas and partner agencies to develop joint responses to cases, including organising case conferences and attending multi-agency meetings.
• Assess resident impact and vulnerability through ASB Risk Assessments and make necessary safeguarding referrals.
• Maintain regular communication with victims, complainants, and alleged perpetrators, providing necessary advice and support.
• Ensure effective recording of cases and performance activities using the Case Management System E-CINS and Officer Performance Spreadsheets.
• Assist in developing processes and procedures to enhance service effectiveness.
• Enter properties of poor condition when necessary, ensuring safety protocols are followed.
• Maintain up-to-date knowledge of relevant legislation and case law.

• Proven experience in managing anti-social behaviour and nuisance cases.
• Strong understanding of the ASB, Crime and Policing Act, Housing Act, and Environment Protection Act.
• Excellent investigative and evidence-gathering skills.
• Ability to work effectively in high-pressure situations.
• Strong communication and interpersonal skills.
• Competency in using IT systems for case management.
• Knowledge of Data Protection Act 2018 and Crime and Disorder Act 1998.

• Competitive rate up to £20ph
• Opportunities for professional development and training.
• Supportive team environment.
• Commitment to health and safety.
• Engagement with innovative and digital service delivery methods.

To apply for the Anti-Social Behaviour Case Officer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.