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Workshop Controller / Assistant Service Manager
Nottingham
NISSAN & MG
Full Time
Permanent
OTE £37,000
We are hiring within our Nissan & MG Dealership on Abbeyfield Road Nottingham.
The role
As a Workshop Controller / Assistant Service Manager, you will work with the Service Manager to deliver a high level of productivity and an excellent standard of first-time repair, while making sure you always maintain a clean, safe and professional workshop.
What will I do on a daily basis?
· Managing and coaching a team of vehicle technicians and apprentices, making sure targets and business objectives are met.
· Making sure all servicing work is carried out correctly, and on time, with customer satisfaction in mind.
· Ensuring that all your working practices comply with company, DVSA, health and safety and manufacturer policy.
· Working with colleagues and other departments to ensure a seamless service for customers.
· Scheduling work to meet customer needs, taking into account workshop targets, the complexity of each job and the availability of parts.
· Providing estimates for servicing and repairs and setting timescales.
· Assisting technicians with technical challenges and finding the right outcome.
· Accurately recording technician time and writing technical reports and recommendations.
Why Sandicliffe?
Sandicliffe is a multi-award-winning family business with strong values, that has been thriving since 1948, that’s over 75 years of serving the East Midlands. We have approximately 430 colleagues and a turnover of over £300 million. Benefits available to our colleagues in addition to generous salary packages include -
- Colleague discounts on new and used vehicle purchases, parts and servicing.
- Sandicliffe Star reward and recognition awards
- Eyecare & Wellbeing
- Cycle to work scheme.
- Access to the Sandicliffe discount shopping portal with many high street retailers
- Charity fun days and activities
- Long Service recognition including additional holiday entitlement.
- Car sales referral bonus
- Monthly newsletter communications, to keep you updated on company activity.
Want to know more about this Workshop Controller / Assistant Service Manager role in Nottingham? Please apply with a up to date CV for a confidential chat with Carla and Martin.
