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Customer Service Manager
Nuneaton
£27,753 per annum
Full Time
Friday-Sunday shifts you can work from home after training!
Are you looking for a role that is PERMANENT from day one?
Want to work for a modern rapidly growing company that looks after their staff?
Then this is the role for you! We are currently recruiting for a modern company based in Nuneaton that is looking for a Customer Service Manager to join their growing Customer Service Team. This role is full time, permanent from day one working 09:00 - 17:00 or 9:30-17:30 with one Saturday and Sunday in four on a rotational basis.
So what would I be doing?
- Using CRM systems
- Provide guidance and help with problem solving challenging customer queries
- Hold weekly training sessions
- Help support HR team
- Delivering outstanding customer service
- Be the final point of contact for any customer service complications
- Identify opportunities to improve customer service
- Training and developing a team
And what do I get?
- Permanent from day one
- 25 days holiday increasing by 1 day for every year of service (max 28)
- Cycle to work scheme
- Staff discount 45%
- Friends and Family discount
- Half a day Christmas Shopping
- Death in Service
- Friday-Sunday shifts working from home
But what do I need?
- At least 12 months experience in Customer Service Management
- Experience using CRM
- Proven track record building and managing high performance teams
If this sounds like the role for you then APPLY NOW! Alternatively text 'Customer Service Manager' to
#WecanSolviT #CustomerSerivce #CustomerServiceManger
