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Customer Service Manager

Hays Specialist Recruitment Limited
Posted 3 days ago, valid for a month
Location

Nuneaton, Leicestershire CV136BW, England

Salary

£30,000 - £36,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The company is a leading Powersports dealership specializing in off-road vehicles, including ATVs and UTVs.
  • They are seeking a Customer Manager to assist the Director in managing key accounts and daily customer interactions.
  • Candidates should have essential experience in customer handling and preferably in the Powersports, agriculture, or machinery industries.
  • A full UK driving licence is required, and the position offers a competitive salary with opportunities for overtime.
  • The role involves managing sales inquiries, maintaining supplier relationships, and overseeing daily administration tasks.

Your new company/ roleThe company is a leading Powersports dealership specialising in off-road vehicles, including ATVs, UTVs, sports, and electric models. They have established a strong reputation for excellence within the industry. Due to ongoing growth, they are looking for a Customer Manager to support the Director in managing key accounts and customers on a daily basis.

Key Responsibilities:

  • Handle daily customer interactions, technical queries, and sales of parts and accessories.
  • Maintain strong relationships with suppliers for smooth operations.
  • Manage sales inquiries for new and used machinery, mainly for Polaris/Agricultural customers, and occasionally support the electric/bike business.
  • Manage daily administration e.g. oversee CSR systems, invoicing, order processing, and general admin tasks.

What you'll need to succeed

  • Experience of working in Powersports, agriculture, 4x4, or plant machinery industry (desirable)
  • Knowledge of machinery, either mechanically or in sales (desirable)
  • Experience with customers, handling both businesses and individuals (essential)
  • Must have a full UK driving licence.

What you'll get in return

  • Competitive salary
  • Opportunities for overtime

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.