Business Centres Operations Manager

Are you looking for a new opportunity to develop a career in Local Government? We have an opening for a Business Centres Operations Manager to work for our client, a West Midlands based Local Authority.Job Title: Business Centres Operations ManagerPay: £23.55phDuration: Temporary for six month's.Company: Warwickshire County CouncilHours: Monday to Friday 37 hours pwLocation: NuneatonStart Date: ASAPWhat does the job entail?On behalf of Warwickshire County Council, Pertemps Recruitment have an exciting opportunity for a Business Centres Operations Manager to join their team. This is a high-profile post and would be an ideal opportunity for someone who has worked within a Business Centre or a similar environment, that is looking to further develop their experience within Local Authority.You will achieve this by:

• Ensuring a consistent, high quality customer service experience within the Business Centres
• Enable businesses within the Centres to access the help and support they need to grow and sustain their business
• Supporting and encouraging networking between businesses within the Centres, and development and implementation of events, workshops, etc. for the benefit of tenants and local businesses
• Raising awareness and understanding of the Business Centres within the local areas, and networking and developing partnerships with local organisations and stakeholders
• Undertake effective marketing and promotion of the centres, including development and maintenance of website, newsletters & other communication activity, social media etc.
• Leading discussions and negotiations with existing and potential future tenants regarding licenses/leases, and developing business cases and recommendations for consideration by Business Centres Strategic Manager
• Ensuring the effective and consistent implementation of Business Centre policies, processes, and systems
• Effective records management, undertaking or supporting audits and reviews, securely keeping confidential information regarding companies
• Provision of regular performance reports on Business Centres, including developing and maintaining a Balanced Scorecard and monthly updates
• Support the effective delivery of the Business Centres strategy
• Providing specialist operational advice and support with regard to options and opportunities to expand the Business Centres Portfolio
• Promote the adoption and implementation of digital and IT solutions that drive efficiency and increased productivity within the Business Centres
• Ensure that commercial procurement opportunities to maximise economies of scale across the portfolio are identified and implement
• Identify, develop and implement new income generating ideas that meet the needs of tenant businesses

What are we looking for in the ideal candidate?

• Experience at a senior level of developing and managing teams across multiple locations
• Excellent communication and inter-personal skills, and a proven ability to work effectively in a customer service environment
• Awareness and understanding of the needs and issues faced by small and micro businesses
• Ability to lead on negotiating deals with tenants and service providers
• Ability to develop and implement effective systems and processes that enable the efficient running of the Business Centres
• Ability to think innovatively, and develop new ideas/solutions to identified issues

About us and our clientAs a flexible employee of Pertemps Recruitment Partnership Ltd, you will be joining a Company that holds the distinction of being one of the largest and most successful independent recruitment agencies in the country. Our pioneering spirit and ability to tap into the uniqueness of everyone's talents has enabled us to open doors for our employees, our clients, and our applicants too. Our philosophies and rewards are built very much on mutual trust and respect within the style of a partnership in which we hope you will feel both fulfilled and valued as a person.Warwickshire County Council are a leading Authority with offices across the County. They strive to work to their values and you can expect to be part of teams that are:

• High performing
• Collaborative
• Customer focused
• Accountable
• Trustworthy