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The opportunity: We are looking to recruit a Part-time Receptionist Administrator to join our client’s organisation based in Nuneaton. You will be joining a friendly, supportive team and will provide a professional, friendly, helpful, and efficient service to all callers to Reception, either by telephone or in person.
What’s on offer: This opportunity is a Part-time permanent job working Mon-Fri - 1pm - 5pm, 20 hours per week. Salary is £11,897.60pa (salary review due in October) plus excellent benefits.
Knowledge and Experience:
- Previous experience of working in a similar customer facing role
- Knowledge of telephone systems and the ability to use telephone system
- Keyboard skills with a good knowledge of Outlook, Word, Excel
- A friendly manner together with patience and a clear speaking voice
- Ability to be a team player and flexible outlook
- Ability to remain discreet and always maintain client confidentiality
Key Responsibilities:
- Provide reception and administration cover. Answer the telephone promptly in a clear and confident manner and forward the caller to the appropriate person or voicemail as per telephone procedure
- Take brief messages in respect of calls which cannot be dealt with at the time, making sure to pass on all messages taken
- Log in all visitors to Reception and all general enquiries, new business walk-ins and phone enquiries entered in to computerised system
- Receive all visitors into Reception and notify member of staff immediately on their arrival
- Ensure that all deliveries to Reception are notified to appropriate person as soon as possible
- Preparing files for closing and archiving as and when required
- Provide secretarial assistance and typing for Fee Earners, producing documents as required, filing, photocopying
- Generally, assist all departments with any admin tasks as and when required
- Check all monies brought into Reception and issue a receipt. Notify Fee Earners, Secretaries, Accounts staff or Credit Control staff immediately for collection. Money to be recorded and signed for on collection.
- Take bookings for the boardroom and any other interview/meeting rooms
- Maintain daily appointments collecting information from electronic diaries
- Always keep reception tidy and ensure presence in reception
- Liaise with HR Manager to ensure continuity of cover. Where possible you will be required to cover other offices to avoid the need of the company incurring temp or agency cover costs
- Ensure that post is opened and actioned
