International Supply Chain Lead

H&B is embarking on an exciting journey to launch new wellness products and services, and we're looking for an International Supply Chain Lead to play a key role in delivering our ambitious plans. This is your chance to drive success on a global scale!

In this role, you'll lead international demand planning and forecasting, ensuring accurate and cost-effective product delivery while minimizing risks. You'll work closely with both internal teams and international partners to streamline processes, maximize service levels, and support business growth.

Leading a team of five, you'll be responsible for forecast accuracy and order management, while also driving cross-functional alignment and strategic initiatives. If you're ready to lead a transformative global supply chain and make an impact, we'd love to hear from you!

The Role:

Key Responsibilities:

• Strategic Planning: Develop and implement long-term international supply chain strategies aligned with business goals, setting KPIs to optimize performance.
• Process Ownership: Oversee demand planning and order management, driving initiatives to improve forecast accuracy and efficiency while supporting business scalability through process, people, and tech improvements.
• Forecast Management: Lead the creation of a rolling 12-month forecast, prioritizing key markets and introducing new strategies and technologies to improve accuracy.
• Team Leadership: Manage a team of five supply chain professionals, providing guidance and support to meet organizational goals in logistics, order management, claims, and demand planning.
• Optimization: Identify opportunities to enhance the international supply chain, streamline processes, reduce costs, and improve customer satisfaction through data-driven decisions.
• Transportation Management: Oversee international goods transportation, selecting optimal modes, managing freight forwarders, and optimizing transportation to minimize costs and lead times.
• Growth Execution: Ensure smooth delivery of new business and accelerated growth in priority markets, collaborating across functions to introduce new processes for ambitious growth plans.
• Performance Monitoring: Track key metrics, report performance to senior management, and recommend improvements to drive business success.
• Problem Resolution: Resolve issues across the end-to-end process, ensuring minimal disruption and implementing solutions to prevent recurrence.

Location: This is a hybrid role based in Nuneaton with 2 days office presence per week required

The Person:

Key Requirements: 

• Experience from a retail background is essential
• International Exposure: Experience managing operations across multiple countries and regions.
• Matrix management: experience working in an organisational structure where colleagues report to multiple managers, typically both a functional manager and a project manager, enhancing flexibility, communication, and collaboration. 
• Managing B2B and cross-border trade: Expertise in logistics, regulatory compliance, international shipping, supplier relationships, demand planning, and technology integration to ensure efficiency and cost-effectiveness. 
• Process Improvement: Proven track record of implementing process improvements and efficiency gains. 
• Vendor Management: Experience in managing relationships with third-party logistics providers, suppliers, and other partners. 
• Crisis Management: Demonstrated ability to handle disruptions and crises effectively. 
• Customer Focus: Experience in ensuring high levels of customer satisfaction and service quality.

What we offer:

Our Benefits for this role include, but not limited to:

• H&B Employee Discount - 25%
• Bonus
• Pension company contribution
• 33 Days Holiday per year (Inclusive of bank holidays)
• Private Medical Care
• Exclusive benefits, free advice and savings from a range of retailers and providers
• Electric Car Scheme

We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B. 

Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s). 

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