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Our public sector client is currently looking to recruit a Business Support Administrator to join their team, initially for 12 weeks.
Location:Oakham
Pay Rate:11.44ph
Hours:37hrs a week hybrid but some office attendance required per week.
Purpose of the Job:
To provide efficient administrative support to the Highways team, assisting with customer liaison, data management, financial processes, and general office duties in line with objectives and standards.
Main Responsibilities:
- Serve as the first point of contact for the Highways team, maintaining high customer service standards.
- Ensure accurate data entry into internal and external systems, including periodic returns for national bodies.
- Handle customer inquiries via email, phone, social media, and mail, providing assistance or escalating as necessary.
- Maintain and update departmental complaint and enquiry systems.
- Manage databases for licenses, permits, and payments.
- Manage invoices, purchase orders, and ensure proper audit trails via the finance system.
- Organise office supplies, manage post, and schedule meetings.
In order to apply you must possess the following:
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Experience in an administrative role and working within a team.
- Knowledge of Data Protection and Freedom of Information legislation.
