Customer Service Advisor

Role: Customer Service Administrator

Location: Offord Cluny, St Neots

Hours: Mon – Fri 8.30am – 5pm.

Salary: £22,230

I am looking for an enthusiastic customer service administrator to assist in the smooth running of the daily operations of the business.

What’s in it for you?

• 20 days annual leave plus bank holidays
• Opportunities for career progression

What will you be doing in the customer care coordinator role?

• Build and maintain strong rapport with customers, ensuring exceptional service and satisfaction.
• Coordinate with and schedule contractors and customers to ensure smooth operations.
• Maintain a solutions-focused approach to resolve issues and improve service delivery.
• Perform data entry and manage CRM/customer service portals accurately.
• Log job sheets and maintain Excel spreadsheets to track service activities.

What we would like from you:

• Experience in customer service
• Strong planning and organizational skills.
• Excellent communication skills, both written and verbal.
• Proficient in data entry, CRM systems, and Excel.
• Ability to build and maintain strong customer relationships.

BEDFORDPERM

Thank you for your interest in this vacancy, which is being advertised by Osborne Appointments, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.

Osborne Appointments is an award-winning recruitment agency specialising in the supply of temporary, contract and permanent placements.  In order to keep up to date with all our recruitment activity, please like us on Facebook, follow us on Instagram and sign up for free email job alerts on our website.