Debt Advice Worker

Citizens Advice Sandwell & Walsall is looking for a Debt Advice Worker to join our debt caseworker team to provide a specialist debt advice service to our clients.

You will be responsible for assessing and prioritising client needs and providing practical help and advice by calculating, negotiating, drafting/writing letters and making calls on behalf of the client. You will act as a point of contact for clients whilst negotiating on their behalf with third parties.

If you are new to debt advice a trainee position will be considered (£23,230 p/a until qualification).

This is an exciting opportunity for an enthusiastic and capable individual to join the Sandwell & Walsall team providing essential support to clients across Sandwell & Walsall.

Hours: 37 hours per week

Salary: £27,334 (£23,230 FTE for a trainee)

Contract: Fixed Term until March 2026

Closing Date: Friday 1st November 2024 5.00pm